Frequently Asked Questions:
1. Do I need to send you my frame through a FFL?
No. I am a FFL, you can ship your firearm directly to me and I will ship it directly back to you.
2. How should I ship my frame?
Use whichever carrier you prefer and be familiar with their shipping rules. Customers typically use UPS and FedEx. FedEx works easiest for me as their hub is nearby.
3. How do I order?
Contact us with any questions, we typically return messages within hours. Print out this FORM for SLIDE WORK and/or this FORM for STIPPLING WORK, fill it out and return the form in with your slide or frame when sending it to us, along with a check payable to "Delta Strategic or Tim Eliopoulos" (unless electronic payment method -Venmo, Apple, Zelle, Google- or Credit Card arrangements were made). For stippling, you can pay once your frame is done. Send it to:
1096 Morning Glory Dr
Macedonia, OH 44056
4. Can I drop my frame off at your shop? What are your shop hours?
Absolutely. By appointment only.
5. What is your current turnaround time?
Contact us for most current turn around times, but typically the following are a good estimate:
- Optic Cut only is approximately 3 weeks.
- Stippling approximately 3 - 5 weeks.
- Slide milling approximately 4-12 weeks ( large range as a lot of variables come into play).
6. Do I need to strip my frame and/or slide of all parts?
If you strip it yourself then go for it; if not we will do it for you. Depending on what needs to be removed and reinstalled there could be an armory fee, we will let you know upfront. Typically we do this for free, just depends on the gun.
7. Can I buy a gun online and have it shipped directly to you for work?
Sure, and we do not charge an FFL fee for that.
8. Can I buy a gun, optic or part through you ?
Yep, we have access to wholesale prices on guns and accessories.
9. Do I have to use your store to make a purchase? Can I just email or call it in?
Absolutely, we realize there are many different options regarding custom work. Thee easiest way is to use the printable forms and not the store for custom work. Sometimes it's just easier to email or call. I can invoice your directly once we figure out what you want.
10. How do I pay?
Best way is to fill out the forms as described above. We can accept credit cards online and over the phone (3.5%), check, Apple Pay, Zelle, Google Pay or Venmo works fine. Request information for each. For electronic versions never add notes (NOTHING) as they are all anti 2a.
We will work with you within reason, but if you do not pay within 30 days of being notified that your items is ready to ship back to you then your money and item can be forfeited. Again, I'm not here to take anything from anyone. If you are having an issue just communicate with me.
12. Can you repair a bad stippling job?
Not our wheelhouse; we have made some exceptions but rarely.
13. How much do you charge for FFL or SBR / Suppressor transfers ?
$20 per item for standard firearms; $75 for suppressors and short barrels; $150 for machine guns.
14. I'm local to you, can I use you as an FFL for an online order if I am not getting any work done?
Yep. We charge a $20 FFL fee IF that is all you need. If you are getting work done, the FFL fee is waived.
15. SHIPPING POLICY
The firearm is required to be delivered to an authorized dealer for the presentation of the buyers FFL License, for authorized transfer of the firearm.
16. MOST IMPORTANT - NO EXCEPTIONS! - Can I return my purchase?
Typically the answer is no, in some instances depending on where it was purchased and price you paid (you cannot expect wholesale pricing and free returns). Some places will allow us to return items but there is a 25% restocking fee and you are responsible for returning the item to us. For firearms, there is absolutely no returns. All warranties are honored by the manufacturer and directly through them. We can help you get in contact if you do not know how. We are sorry for this hard and fast rule, but unfortunately a few have ruined it for all, but getting rock bottom pricing, great customer service, and then returning things simply because they do not like what they chose. If the mistake is ours, then we will correct it.
Have Questions?? Feel free to email us anytime, we typically respond within a few hours.
DISCLAIMER: "GLOCK" is a federally registered trademark of Glock, Inc., and is one of many trademarks owned by Glock Inc. or Glock Ges.m.b.H. Delta Strategic Stippling, nor this site is affiliated in any manner with, or otherwise endorsed by Glock, Inc., or Glock Ges.m.b.H. The use of "Glock" on this page is merely to advertise the sale of Glock pistols, parts, or components. The same disclaimer applies to Sig Sauer, Heckler & Kock (HK) and any other company that is referred to here and is trademarked, unless specifically mentioned.
The stuff the lawyers kept going on and on about:
Disclaimer of Liability & Terms of Service
This website is operated by Delta Strategic (also referred to as Delta Strategic Stippling and DSS). Throughout the site, the terms "I", “we”, “us” and “our” refer to DSS. DSS offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks (Credit Cards not accepted at this time).
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. (Once again, credit card usage is not offered at this time.)
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 11 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
You should understand that the decision you make to carry a firearm, either for sport or for personal defense, is a great responsibility and carries with it a certain amount of risk and potential for injury or death. Therefore, it would be advisable that you seek out and acquire proper training before using any firearm or firearm related product.
By accepting delivery of your modified handgun order you acknowledge and agree that great care should be used when handling, storing, or transporting firearms or when inserting or removing a handgun from your holster. We strongly recommend a regular practice routine with an unloaded firearm.
Never place a loaded handgun in a holster without first testing it in an unloaded condition (double-check to make sure the chamber is empty) for proper fit with the handgun. Additions such as trigger shoes, extended slide releases, laser sights, or any alteration to the frame or external dimensions of the gun itself may render a holster unsafe and increase the risk of an accidental discharge. DSS is not responsible for this.
The Four Basic Principles of Safe Gun Handling:
1. Treat every firearm as if it’s loaded.
2. Never point a firearm at anything you are not
willing to destroy.
3. Keep your finger off the trigger until you are on
target and ready to fire.
4. Always be sure of your target’s foreground and
SECTION 13 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Delta Strategic Stippling, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.
SECTION 14 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 15 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 16 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 17 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.